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Protective Services Specialist I/II (06-4558M/Fairbanks)

Workplace Alaska

This is a Full-time position in Juneau, AK posted March 31, 2021.

Job Description This position is open to Alaska Residents only.Please check our residency definition to determine if you qualify.This position will be filled at either the I or II level depending on the applicant”s qualifications and job experience.

It is recommended that you apply for all levels if you are qualified .The Department of Health & Social Services, Office of Children”s Services (OCS) isrecruiting for full-time Protective Service Specialist I/IIs located inFairbanks, Alaska.What you will be doingThe individual in this position is responsible for Child Protection Services.

Depending on the team and location, this can either be in Family Services, Initial Assessment, or as a Generalist covering both.

They have a wide range of duties, including investigating reports of abuse and/or neglect, developing written plans to keep children safe and to assist parents in changing behavior, removing children from their parents when necessary, providing ongoing and/or in-home services to families, working closely with Tribal/Community Leaders, frequent contact with parents and caregivers of children in custody, and making referrals to other services and agencies.Our organization, mission and culture The mission of the Office of Children”s Services in Alaska is :safe children, strong families, by ensuring the safety, permanency, and well-being of children by strengthening families, engaging communities, and partnering with tribes.

Come and help us meet our goal by following our Guiding Principles, which include :Every child has the right to be safe.Children remain in their home whenever safely possible.Children need lifelong connections to their family, community, and culture.Foster care is temporary, every child deserves a safe and permanent home.Empower young people to succeed.Community partnerships are essential to engaging and supporting families.Tribes and OCS have a respectful government-to-government relationship.Everything we do is underpinned by our Core Values of Hope, Integrity, Respect and Empathy.Benefits of joining our teamProtective Services Specialists have very challenging jobs that can be stressful at times but there are few occupations that offer more opportunities to learn new things about families, your communities, and yourself.Your first 12 months in the agency are probationary and considered a training period, with formal and on-the-job training with your supervisor and your colleagues.Protective Services Specialists may be promoted to managerial, programmatic, or administrative positions within the agency.Working environment you can expectThe Fairbanks Field office serves Fairbanks and North Pole, as well as surrounding communities.The work we perform is critical and significantly impacts the communities we serve.

As a result, the Office of Children”s Services works on evenings and weekends as well as weekdays, so overtime and on-call work are expectations of our workers.For information on the Fairbanks community (including schools, hospitals, housing) please review the Alaska Community Profile .We are seeking a candidate with the following competencies: Adaptability: Adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.Accountability: Holds self and others accountable for measurable high-quality, timely, and cost-effective results.

Determines objectives, sets priorities, and delegates work.

Accepts responsibility for own actions and decisions.

Complies with established control systems and rules.Influencing/Negotiating: Persuades others to accept recommendations, cooperate, or change their behavior; works with others towards an agreement; negotiates to find mutually acceptable solutions.Conflict Management: Encourages creative tension and differences of opinions.

Anticipates and takes steps to prevent counter-productive confrontations.

Manages and resolves conflicts and disagreements in a constructive manner..

Special Notice: Screening for COVID-19 symptoms is required of all staff each workday.

All new employees working in the field will be required to undergo COVID-19 testing with negative test results on a monthly basis, or more if travelling.

This position requires the use of Personal Protective Equipment, including the ability to pass the respirator fit test.

The Department of Health and Social Services complies with the Americans with Disabilities Act (ADA) and the Genetic Information Nondiscrimination Act (GINA).

All medical inquiries will be job-related, consistent with business necessity, and conducted only after a job offer is made.

The Department will not request or require genetic information of an individual or an individual”s family member, except as specifically allowed by law.

Special Note All positions require a valid Alaska driver”s license and successful completion of a background investigation, including fingerprinting and a criminal records check.Additionally, while the Division does have vehicles assigned to it, they may not always be available for staff use.

Mileage reimbursement is available when a personal vehicle is used for work-related matters.

Current automotive insurance must be in place prior to use of a personal vehicle while conducting business on behalf of the State.For positions in this job class, a child protective history check will be performed per AS 12.62.160 and/or 13 AAC 68.315 including a background and fingerprint check.The successful candidate may be required to attend multiple training courses normally located in Anchorage.

A cover letter is NOT required for this position.

Your complete application, including supplemental questions, will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.To view the general description and example of duties for a Protective Services Specialist I/II please go to the following link: classspecs Minimum Qualifications Any combination of education and/or experience that provides the applicant with competencies in:Analytical Thinking/Problem Solving: Uses a logical, systematic, and sequential approach to address problems or opportunities or manage a situation by drawing on one”s knowledge and experience base and calling on other references and resources as necessary.Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside State government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.Integrity/Honesty:Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy.Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.Writing: Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material, that is appropriate for the intended audience.For a Protective Services Specialist I, equivalent to those typically gained byTraining in a social science, behavioral science, health science, guidance and counseling, or a closely related field and/or experience providing assistance, information or referrals to the general public related to social services, health care, or legal services; in child, adult, family, or group case management, licensing, or probation services; or providing care or services to delinquent juveniles.

For a Protective Services Specialist II, equivalent to those typically gained byTraining in a social science, behavioral science, health science, guidance and counseling, or a closely related field and/or progressively responsible professional experience providing assistance, information or referrals to the general public related to social services, health care, or legal services; in child, adult, family, or group case management, licensing, or probation services; or providing care or services to delinquent juveniles.”Typically gained by” means the prevalent, usual method of gaining the competencies expected for entry into the job.”Training” and ”education” in this guidance are synonyms for the process of acquiring knowledge and skills through instruction.

It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.”Progressively responsible” means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.”Professional experience” means work that is creative, analytical, evaluative…..

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