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Service Advisor/Manager – Relocation to Fairbanks Alaska


This is a Full-time position in Fairbanks, AK posted April 2, 2021.

Have you always dreamed to move to Alaska and live the life of adventure in the land of the midnight sun?n nAre you a hands-on Automotive Service Manager or experienced Service advisor with great leadership, operational efficiency, customer service and sales skills, looking for a better work environment, an organized business where you can make a significant impact and a great place to spend the next 10 years of your career?

n nDo you appreciate small business family owned independent repair shops and truly want to help serve customers with excellence?n nDo you want to be a part of a company that rewards employees for taking ownership of the work versus just wanting a job?n nAre you looking for a competitive compensation that includes a retirement plan in a successful shop with great customers?

Do you want to work and/or live in an up-and-coming safe city with a small town feel and with everything you could possibly want in a bigger city?n nWe are a family owned business and we have grown from a 1-person shop in 1997 to one of the best-known independent Auto Repair service centers in Fairbanks Alaska.

Now with 2 locations, we specialize in personalized service, educating our customers and fixing all makes and models right the first time.n n Benefits for Automotive Service Advisor/Manager n n Member of Leadership team Relocation bonus Living the dream in Alaska Lots of growth potential as we continue to expand Guaranteed base No Saturdays!

Medical Health Savings Account (HAS) Medical insurance subsidy Retirement plan Paid Vacation Paid Holiday No Dealer Politics Shop usage A place you will be proud to work at and call home!

n n Requirements n A leader and problem solver You should resonate with our Mission, Vision and Core Values 7+ years of experience as an Automotive Service Manager or Advisor with minimum of 3 years at an independent auto repair shop Hands-on leadership and supervisory skills; able to motivate and coach Service Advisor and work closely with automotive technicians to insure a smooth and efficient workflow Positive and friendly attitude Honest, ethical and empathic toward customers Customer service & customer relationship building skills Experience with parts ordering, working with suppliers and cataloging parts Strong organization skills with knowledge of appointment scheduling processes Great communication skills (in-person, phone, email) and team player able to work well with co-workers, subordinates and manager Ability to recommend additional service required for customer safety and improved car performance Good computer skills and knowledge of at least one brand of shop management software Very good listener Energetic, proactive and driven to achieve excellence Able to learn and adapt Able to perform office duties accurately Valid Driver u2019s License with clean record n n Not interested or not Qualified?

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