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Work From Home Customer Support Agent (FT)

PetDesk

This is a Contract position in Eagle River, AK posted June 11, 2021.

[Customer Service / Remote] – Anywhere in U.S. / Starting @ $20-hr. / 100% Medical Coverage-Dental-Vision-FSA-Life / Potential for Stock Options – As a Customer Support Agent you’ll: Be a troubleshooting detective who follows clues and can easily connect and build rapport with customers; Enjoy speaking to pet-loving customers via phone, email, and live chat all day every day; Utilize a support ticketing system to intake, track and prioritize inquiries and technical issues; Investigate and confidently provide resolutions to customers and app users in an easy to understand manner; Actively listen to customers, extract their true ask and translate that into meaningful information…Hiring Fast >>