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Outpatient Clinic Improvement Coordinator

Yukon-Kuskokwim Health Corporation

This is a Full-time position in Bethel, AK posted June 28, 2021.

Position Summary:

Responsible for provider panel management and reporting weekly continuity data, patient volumes, and other indicators for primary care operations.

Responsible for Outpatient Clinic project requests and project implementation complying with Yukon Kuskokwim Health Corporation’s (YKHC) missions and goals; department policies, procedures, goals and objectives.

Incumbent is to maintain the visual development boards for the Primary Care.

Incumbent formulates, develops, coordinates, and finalizes project policies, procedures and protocols.

Responsibilities include determining and monitoring project timeline and goals, and coordinating the efforts of team members in order to deliver projects according to plan.

The position will be involved in all aspects of supporting and developing, managing, communicating, scheduling and operations of the project in either a primary or secondary lead role under the direction of the Outpatient Clinic Director.

Will proactively coordinate and communicate with all internal and external stakeholders throughout the project life cycle.

Incumbent is expected to work independently, to find and solve routine to difficult problems, and take necessary steps to assure efficient progress of projects.

The employee will be gaining management skills in using, understanding and presenting data; conducting meetings; making presentations to staff, providers, and management; and gain an understanding of managing an ambulatory clinic from process flows, finances, inventory, customer satisfaction and employee satisfaction.

Position Qualifications:
High school diploma or GED.

2 years of college prep work preferred.

Successfully completes computer test using MS Excel and Word prior to job offer 2 years solid work experience beyond high school.

1 year experience working with computers – specifically MS Excel, Word, and Power Point.

Data entry experience preferred Ability to use pivot tables and graphing data AK Driver’s License Able to operate Printers, computers, copiers, shredders, calculator, phone, and fax.

Able to type 50 wpm or faster (corrected for errors).

Guidance and coordination of projects.

Knowledge of A3-Lean problem solving.

Good Human relations and oral/written communication skills.

Incumbent must possess organizational skills to organize assignments, tasks, and workload to efficiently plan, implement, monitor and complete projects.

Must possess excellent phone etiquette.

Expected to work well with others.

Must be able to effectively communicate, orally and written language.

The incumbent must be able to speak effectively before groups of customers or employees of the organization.

Bilingual Yup’ik/English preferred.

The incumbent must be able to create routine reports, letters and correspondence.

Able to read and understand technical manuals, procedural documentation and healthcare guides.

May be required to cover the other Supervisors’ within Primary Care that are out of the office or when positions are vacant.

Benefits Include:
Generous PTO – beginning at 4.5 weeks Ten paid holidays Comprehensive healthcare coverage Life and Disability Insurance Flexible Spending Account Retirement plans Employee Wellness Center