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Housekeeping Inspector *** $15.50/hr TO START ***

Fountainhead Development

This is a Contract position in Kenai, AK posted June 9, 2021.

ABOUT THE ORGANIZATION: Incorporated in 1985, Fountainhead Development, Inc., (FDI), specializes in property management and is the largest privately owned hotelier in Alaska. FDI owns and operates Sophie Station Suites, Wedgewood Resort and the Bear Lodge. Each of these properties offers guest accommodations, fine dining establishments and a variety of guest services. Our commercial properties include holdings in excess of 540,000 square feet of rental space, which we manage, lease and maintain. This diversified corporation is also involved in the construction industry with a year round operation developing commercial properties.

Fountainhead Development, Inc. owns and operates the Fountainhead Antique Auto Museum, a collection that features over 84 American made antique automobiles and showcases the interesting heritage of the automobile during Alaska’s post-Gold Rush era. Several autos are the only models of their marques known to remain.

In addition, FDI has a Wildlife Sanctuary at Wedgewood, which is a peaceful, 75-acre reserve that is home to an impressive variety of interior Alaska’s wildlife. The sanctuary, a model wetlands restoration project, offers nature trails and observation decks.

Our goal at Fountainhead Development, Inc. is to ensure that guests and staff alike enjoy a positive and professional environment with teamwork as the foundation. If you aspire to quality and excellence in service, we look forward to the opportunity to review your application.

POSITION: Housekeeping Inspector *** $15.50/hr TO START ***

Description

Position Summary: Inspect hotel rooms and public areas to ensure cleaning meets FDI standards.

Duties:

  • Set positive and professional example for other employees regarding appearance, enthusiasm, attitude, attendance and performance
  • Provide training and leadership to housekeeping employees regarding performance and company cleaning standards
  • Assist with leading employees regarding work requirements and adherence to work schedules, policies and procedures
  • Assist with organizing and dispatching employees to rooms in a timely manner
  • Support employees with supplies and additional help as needed
  • Report employee conflicts and/or concerns to Supervisor/Manager
  • Inspect hotel rooms and public areas of the hotel to ensure cleanliness meets FDI standards
  • Pre-strip rooms of dirty linens
  • Remove from rooms, and properly dispose of any items containing alcohol
  • Communicate with other hotel employees and managers as needed to meet guest’s needs and maintain smooth operation of hotel functions
  • Participate in department and hotel meetings
  • Assist with Housekeeper and Laundry Attendant duties as needed
  • Operate company vehicle (at Wedgewood property only)
  • Transport employees and supplies in vans around the resort property (at Wedgewood property only)
  • Observe health and safety precautions required to protect people, and hotel and guest property
  • Report damage, theft, and found articles to management
  • All other duties as assigned

POSITION REQUIREMENTS: Education, Knowledge and Skills:

  • Valid Alaska Driver’s License required (at Wedgewood property only)
  • Driving record sufficient to meet company insurance standards required (at Wedgewood property only)
  • 1 year Housekeeping experience required
  • Previous Inspecting experience preferred
  • Previous leadership experience preferred
  • Strong customer service skills and knowledge of principles and processes for providing customer service, to include assessing needs, meeting quality standards, and evaluating customer satisfaction
  • Strong oral communication skills, to include effectively, positively and professionally conveying information with others, and giving full attention to what other people are saying and taking the time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
  • Able to complete tasks in a timely manner
  • Able to work effectively both independently and as part of a team
  • Able to lift and carry up to 30 lbs., including up and down stairs
  • Able to perform physical activities that require considerable use of arms, legs, and moving the whole body, to include, but not limited to, sitting, standing, walking, bending, squatting, stooping, twisting, kneeling, reaching, tugging, pushing, pulling, lifting, carrying, and climbing and descending stairs; to operate office equipment requiring repetitive hand movement and fine coordination including use of computer keyboard; to verbally communicate to exchange information; to see and hear within a reasonable range for a hotel/resort and office environment with or without correction.

Work Values:

  • Problem Solving – analyzing information and evaluating results to choose and implement the best solution
  • Service Orientation – actively looking for ways to help people
  • Concern for Others – being sensitive to others’ needs and feelings, and being understanding and helpful
  • Tolerance – accepting criticism, and dealing calmly and effectively with high stress situations
  • Dependability – being reliable, responsible, and dependable, and fulfilling obligations
  • Cooperation – being pleasant with others and displaying a good-natured, cooperative attitude
  • Attention to Detail – being careful about detail and thorough in completing tasks
  • Integrity – being honest and ethical
  • Confidentiality – maintaining strict privacy of information, documents, etc.

PM21

LOCATION: Kenai, AK

FULL-TIME/PART-TIME: Full-Time

EXEMPT/NON-EXEMPT: Non-Exempt

SHIFT: Days

EOE STATEMENT: Fountainhead Development, Inc. is an equal opportunity employer and does not discriminate in employment on the basis of race, color, national origin, citizenship, religion, gender, gender identity or expression, sexual orientation, pregnancy, parental status, marital status, age, disability, genetic information, veteran status, or any other classification protected by applicable law.