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Dining Room Lead

Doyon Security Services

This is a Full-time position in Denali National Park, AK posted July 14, 2021.

## Description Kantishna Roadhouse (KRH) is a full-service, backcountry lodge located 90 miles into the pristine natural wonder of Denali National Park in a remote area where few are lucky enough to travel.

Employees at the Roadhouse will find adventure, tranquility and an escape from every-day modern life.

The season at Kantishna Roadhouse is from June 4th
– September 12th and KRH is seeking candidates willing to stay the entire season.

JOB SUMMARY: The Dining Room Manager provides oversight of food and beverage service to guests at the Kantishna Roadhouse.

Responsible for the overall operation of the guest dining rooms.

Trains and supervises dining room employees.

Maintains dining room supply inventories and is responsible for submitting orders for supplies to the Head Chef.

Responsible for overall cleanliness of the guest dining rooms.

ESSENTIAL FUNCTIONS: * Provide food and beverage service to guests * Supervise and train the wait staff * Resolve customer concerns diplomatically * Prepare work schedules for dining room employees * Order and maintain inventories for all dining room supplies * Maintain guest dining rooms in a clean and orderly manner to ensure daily vacuuming, sweeping, mopping, dusting, window cleaning, etc.

* Verify dining room employees’ timesheets * Observe and evaluate employees’ performance and devise methods to improve efficiency * Work closely with the Head Chef, kitchen staff and bartender to maintain quality food appearance and a smooth flow of products and service from kitchen and bar to customer * Work with the Head Chef and Front Desk to facilitate special diets and guest meal requests * Work with the Bartender to ensure quality beverage service and assist in bar as needed * Other duties as assigned DOYON CORE COMPETENCIES: * Commitment to Excellence – Identifies what needs to be done and takes action to achieve a standard of excellence beyond job expectations.

* Corporate Values
– Understand, embraces, and integrates Doyon corporate values into everyday duties and responsibilities.

* Customer Service – Identifies and responds to current and future client needs by providing excellent service to internal and external clients.

* Safety and Security – Promotes a safe work environment for co-workers and customers.

* Teamwork – Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside or outside the organization.

JOB SPECIFIC COMPETENCIES: * Attention to Detail-Ensures one’s own and others’ work and information are complete and accurate.

* Administrative Skills
– Performs a variety of responsible and confidential office, clerical and professional administrative duties.

* Communication Skills
– Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.

* Conflict Resolution
– Prevents, manages, and/or resolves conflict.

* Management
– Plans, organizes, directs, monitors and controls a group of one or more employees or one or more entities to accomplish organizational goals and objectives.

SUPERVISION: * This position supervises multiple positions.

## Requirements QUALIFICATIONS: * Must be 21 years of age * Two (2) years of supervisory experience * Three (3) years of dining room service experience * Must have a current TAMS certification to serve alcohol * Must have a current ADEC Alaska Food Worker Card * Must be able to pass pre-employment and random drug screening tests WORKING ENVIRONMENT: Kantishna Roadhouse is remotely located within Denali National Park.

The work is performed in a restaurant setting with a wide variety of people in differing functions, personalities and abilities.

The job can be demanding and if problems arise an individual must maintain a smooth operation while satisfying the needs and demands of all customers.

PHYSICAL DEMANDS: An individual will need stamina and a high energy level to be able to quickly respond to changes in work demands.

An individual is on their feet most of the time and carries heavy trays of food, dishes, and glassware (1-50 lbs).

(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).

REASONABLE ACCOMMODATION: It is Doyon’s business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

PREFERENCE STATEMENT: Doyon grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.

Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

A review of this position has excluded marginal functions of the position that are incidental to the performance of fundamental job duties.

All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

To perform this job successfully, the incumbent(s) will possess the skills, aptitudes and abilities to perform each duty proficiently.

Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.

The requirements listed in this document are the minimum levels of knowledge, skills or abilities.

This job description is not an employment agreement or contract, implied or otherwise, other than an “at will” relationship.

Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.

*Title:* Dining Room Lead *Job Reference:* 21-0027 *Post Date:* 2/1/2021 *CARC:* Yes *City/Location:* Denali National Park *State:* AK *Point of Hire:* Fairbanks, AK *Company:* KRH
– Kantishna Roadhouse, Inc *Reports To:* Operations Director *Starting Pay:* DOE *Type of Position:* Seasonal Full-Time *FLSA Status:* Non-Exempt *Hours:* 40+ hours a week *Schedule:* Varies