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Director, Digital Engagement


This is a Full-time position in ANCHORAGE, AK posted May 18, 2021.

Parexel is in the business of improving the world’s health. We do this by providing a suite of biopharmaceutical services that help clients across the globe transform scientific discoveries into new treatments. From clinical trials to regulatory, consulting, and market access, our therapeutic, technical, and functional ability is underpinned by a deep conviction in what we do. We believe in our values; Patients First, Quality, Respect, Empowerment & Accountability.

As the Director, Digital Engagement you will part of our successful Medcoms division, you be accountable for the successful service line delivery and long-term growth of Digital Engagement.

You will have an in-depth knowledge of the digital landscape and the ability to be creative in the design of innovative solutions that meet our client’s needs, which is imperative for this position. You will do this through a comprehensive understanding of our MedCom’s offerings, processes, clients and the healthcare industry, leading the development of innovative and effective digital offerings and being responsible for developing new business strategies and novel solutions for our clients. You will provide strategic, operational, leadership, management and direction to the group to ensure the highest quality of service to our clients.

The role can be based home based in the US.


Digital and Creative Strategy Excellence
-Develop and implement a long-term vision and growth strategy for the department, the functional operational processes that enable its successful delivery and then proactively and regularly communicate this within the group and organization
-Aligns strategic and departmental initiatives are aligned with MedCom and the wider R&A group’s vision and strategy

Business development
-Actively prospect and leverage opportunities for Digital Engagement within other PAREXEL business units
-Develop detailed business plans and sales strategies in liaison with VP CCMEE. Monitor actions and results against plans

-Provide a range of digital delivery advice within area of expertise
-Facilitate client decision-making by framing issues, presenting options, and providing objective advice

Thought Leadership
-Represent MedCom’s capabilities and expertise by presenting when required to internal groups and clients
-To raise the profile of MedCom’s offerings, seek out opportunities to attend and participate in major Industry events and provide thought leadership

Operational Leadership
-Leadership and direction of Digital Engagement group to ensure client focused, profitable and timely delivery of all projects and programs to the highest standards
-In-depth understanding if the department’s service offerings and processes to direct operations effectively

Team leadership
-Undertake the full range of duties relevant to the leadership, management and development of the team to ensure their performance meets and or exceeds both the business and their own personal goals/objectives
-Maintain a positive, results orientated work environment, building partnerships and modeling teamwork, communicating to the team in an open, balanced and objective manner

Financial oversight
-Works with the VP to establish and ensure achievement of annual departmental P&Ls
-Ongoing management and oversight of the group’s financial metrics to achieve P&L targets in conjunction with Finance Business Partner and Finance team


-Degree in a relevant area to include Marketing, Business Management or Communications is desirable or or equivalent managerial, business development and account management experience within the MedCom or pharmaceutical industry in a similar role is preferred.

-Strategic thinking and implementation
-Proven management experience including conflict resolution
-Demonstrates strong leadership capabilities
-Ability to manage a team
-Change management
-Thought Leadership
-Motivational leader
-Strong customer focus
-Willingness to work in a matrix environment and to value the importance of teamwork.
– Advanced problem-solving skills
– Creative, resourceful and proactive
– Excellent interpersonal, verbal and written communications
-Sound understanding of IT packages such as Word, Excel, PowerPoint and other business applications
-Ability to work under pressure and meet several concurrent deadlines

Knowledge and Experience:
– Senior and advanced level Digital Engagement experience operating within the Medcoms Industry is essential.
– You must have strong demonstrable and previous experience of Line Management in either a Senior Manager or Director position across a team of at least 5 employees.
– Worked in a large Corporate environment is preferable.
– Strong understanding of the CRO, Pharmaceutical or MedComs Agency Industry is essential
– Extensive knowledge of the digital landscape in healthcare to include technical knowledge and its future state is important.
– Able to demonstrate proven success in account management and client relationship building and leveraging new business opportunities to develop new service offerings

In return we will be able to offer you a structured career pathway and development within the role including awareness and understanding of the industry.

Apply today to begin your Parexel journey!

EEO Disclaimer

Parexel is an equal opportunity employer.  Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.