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Territory Sales Manager

AutoZone

This is a Full-time position in Anchorage, AK posted April 18, 2021.

SUMMARY:AutoZone’s Territory Sales Manager (TSM) maintains strong relationships with current and existing Commercial customers while obtaining new business with shop owners in the designated territory.

A TSM exceeds customer’s expectation by delivering WOW!

Customer Service to all AZ Commercial accounts by Living the Pledge everyday.RESPONSIBILITIES:* Grows loyalty and trust with customers* Maintains adequate sales numbers, ensuring that Commercial customers are taken care of by Mobile Sales Reps and Commercial Managers are responding to customer complaints* Oversees the customer service, sales and general workings of the stores within their territory.* Motivates and lead Commercial team to achieve the sales target, as well as, increase the profitability of the company* Partners with Operations management to ensure a solid customer experience from sales call, to customer call, to fulfillment* Develops market analysis and action plans for commercial accounts* Develops, maintains, and revises key customer plans* Motivates Commercial AutoZoners to provide WOW!

Customer Service, enhance productivity level and market products to enhance sales and profits.* Visits commercial accounts and ensures accounts are serviced and deliveries are made as promised* Identifies new opportunities within the market, develops new accounts through face to face and telephone contact with potential customers* Ensures all company policies, and loss prevention procedures are followed* Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment)* Complies with safe driving rules and procedures and ensures all Commercial Zoners have approved driver status* Properly maintains vehicle(s) and takes the necessary steps to report vehicle maintenance issues.* Follows proper accident procedures* Provides feedback regarding AutoZoner performance* Addresses commercial customer concerns and resolves them with a goal of turning a complaint into a compliment* Ensure all stocking programs are stocked each week per policy* Ability to work all the hours (of operation) that we are open for business* Performs other related duties as requiredREQUIREMENTS:* Minimum three years of related experience in outside sales (automotive industry a plus) .* Direct or indirect experience managing and leading people.* Relentless pursuit of new profitable business and penetration of current accounts* Ability to create and execute customer development plans.* Ability to analyze sales reports and take appropriate action.* Understanding of P&L statement and gross profit.* Strong communication, negotiation, organization and leadership skills .

Integrity, honesty, passion, drive and the desire for success.* Excellent customer service skills* Minimum 50% travel w/ some overnight.
Associated topics: administrative, leader, manager, manager of sales, principal, sales executive, shift lead, team lead, team leader, territory manager